Customer Support

Cancel or Change an Order

We make every attempt to expedite the processing of your order right away, therefore cancellations may not be available if your package is already shipped. If you would like to cancel a order that has already been shipped, please review our return policy and take steps to proceed with a return.

Occasionally, orders that are flagged as potential fraudulent orders, or that do not meet the requirements needed for us to complete your order, it may be canceled at any time and the charge returned.